My career has been predominantly based in and around digital development and technology, encompassing everything from building servers through to user experience and different programming languages. It all started as part of my Multimedia Communications BSc degree at Bournemouth University where in my final year I had to build a working programme to go with the dissertation and chose to build a web app. It’s also where I realised that I was part of a very small and unique group of women graduating in the digital space, with only 3 of the 50 people on the course being women in 2006.

From university, I joined my first company working as a junior ASP.net developer, building e- commerce sites. This developed over 6 years as I gained the opportunity to manage the development team as well as the project and account management functions. Ultimately, as the company grew in size, I was able to develop service standards and create a support desk, which gave me another opportunity to run that area.

From there I joined LV as a Digital Delivery Manager role, and as the digital appetite and capability grew, I recruited more delivery managers and was able to take on the data and analytics team. This has ultimately given me my current role as Head of Digital Delivery and Operations, where I’ve built strong relationships with stakeholders across the business, influencing and delivering our digital strategy by continually optimising platforms and solutions.

Within the team itself, I’m accountable for delivering the strategy and operations, creating the ‘how’ for the team and the way in which we deliver. This includes forecasting of 2019 spend, supplier management, risk and governance and digital strategy to align with the LV brand for our customers so that we really understand what is needed to deliver the digital LV of the future.